Business Policies

Payment Methods  -  Cash. In-state checks with proper identification.  Mastercard, Visa, Discover  and American Express.  $10 minimum, please, on all credit cards.   

Open Accounts  -  A limited number of net 30 day open accounts are available for active commercial accounts.  Please call for additional information and application.

Production Times  -  Normal service times vary with work load but we'll always give you an estimated completion date.  We'll contact you in case of unexpected delays.

Print Regardless  -  We will print from poor quality files or film with the understanding that results will fall short of our normal standards and must be paid in advance.

Remakes  -  We will always follow your instructions as closely as possible.  However, if a remake is necessary, please return all original materials with clear instructions on what needs to be corrected. Please, no remakes after 10 days.

Liability Disclaimer  -  Our technicians are experienced and careful. All possible care will be exercised handling your order.  However, submission of any materials of any kind to Borum Photographics, Inc., DBA Chromatics, for printing, mounting, scanning or handling of any kind constitutes an agreement by you that any damage to the material, or loss of same, due to any reason including but not limited to our negligence, mechanical failure, fire, flood or theft will only entitle you to a like amount of raw materials.

 5 Simple Forms We Sometimes Use

TN Certificate of Resale

Customers holding business licenses are not required to pay sales tax to Chromatics on items that are being resold, if we have a completed copy of this form on file.

Wet or Unfixed Art Release

Customer acknowledges the fragility of uncured, "wet" pigments and the added difficulty of handling them, even very carefully and agrees to hold Chromatics blameless for any damage.

Mount A Customer-Provided Print

Customer acknowledges that print mounting & lamination can fail with even the most careful handling, experience and production attention to detail.  Customer acknowledges that a
customer-provided print will not be replaced or reimbursed if it is damaged in the process.

Copyright Release

Customer confirms that they have legal permission to copy or reproduce in any way any copyrighted work left with Chromatics.

Copy Quality Agreement

Customer acknowledges that even the very best copy is not another original in every possible way.